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Services & Care

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  • What happens if my items are damaged or lost?
  • What is dry cleaning?
  • Why are there barcodes on my items?
  • Are button-down shirts dry cleaned?
  • How do I request additional services from the Tide Cleaners app?
  • Locker Service Terms & Conditions
  • Wash & Fold Plan FAQ
  • What are the prices for locker and concierge orders?
  • What should I do if I did not receive my complete locker order?
  • What should I do if I received an item that does not belong to me?

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