Services + Care

Alterations & Specialty Services

• How do I request additional services from the Tide Cleaners app?

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Dry Cleaning

• What is dry cleaning?
• Why are there barcodes on my items?
• Are button-down shirts dry cleaned?

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Wash & Fold

• Wash & Fold Plan FAQ

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Order Issues

• What happens if my items are damaged or lost?
• Locker Service Terms & Conditions
• What should I do if I did not receive my complete locker order?
• What should I do if I received an item that does not belong to me?

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