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  1. Tide Cleaners
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  3. FAQ

FAQ

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  • All lockers are full at my residence, can I still place an order?
  • Can other members of my household use my Tide Cleaners bag?
  • How can I contact the guest care team for help with my locker or concierge order?
  • How can I view my itemized order summary?
  • How do I add a promo code to my order?
  • How do I change my notification settings in the Tide Cleaners app?
  • How do I view the pickup information for my clean locker order?
  • Is Tide Cleaners a 24/7 dry cleaning and laundry service?
  • Wash & Fold Plan FAQ
  • What happens if my order is left in a locker for an extended period of time?
  • What is the difference between the blue and orange Tide Cleaners reusable bags?
  • What to do if I misplaced my Tide Cleaners bag or need an extra one?

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