FAQ
- All lockers are full at my residence, can I still place an order?
- Can my partner or roommate use my Tide Cleaners bag?
- How can I contact the guest care team for help with my locker or concierge order?
- How do I add a promo code to my order?
- How do I change my notification settings in the Tide Cleaners app?
- How do I view the pickup information for my clean locker order?
- Is Tide Cleaners a 24/7 dry cleaning and laundry service?
- Wash & Fold Plan FAQ
- What happens if my order is left in a locker for an extended period of time?
- What is the difference between the blue and orange Tide Cleaners reusable bags?
- What to do if I misplaced my Tide Cleaners bag or need an extra one?