Lockers
FAQ
- All lockers are full at my residence, can I still place an order?
- Can my partner or roommate use my Tide Cleaners bag or vice-versa?
- How can I contact the guest care team for help with my locker or concierge order?
- How do I add a promo code to my order?
- Is Tide Cleaners a 24/7 dry cleaning and laundry service?
- Wash & Fold Plan FAQ
Your First Order
- How do I add special instructions for my order through the app?
- How do I cancel an order if I already placed my items inside a Tide Cleaners locker?
- How do I lock the locker?
- How do I open the Tide Cleaners locker to retrieve my order?
- How do I place my first locker order?
- How do I place my first order at a concierge location?