Your First Order

Drop Off

• Placing your first order (Concierge)
• Placing your first order
• Which order type to select
• How do I lock the locker?
• Placing your first Wash & Fold order (Existing Customer)

Pick Up

• When to expect your order
• How to retrieve your order from the locker

General Questions

• What are your prices?
• How do I pay?
• Do I drop off my clothes on my hangers or in my laundry bag?
• How do I get a blue Tide Cleaners bag?
• How do I set preferences for my Dry Cleaning and Wash & Fold orders through the app?