Pickup information for your orders can always be found inside the Tide Cleaners app.
After your order has been delivered to the lockers at your service location, you will see the locker number and access code displayed on an order card on the app home screen.
Three days after your order has been delivered, the order card will no longer be displayed on your home screen. After three days, the pickup information can be found by viewing your order history.
To view your order history, tap the cog ⚙ in the top left corner of your screen and then select "Order History."
After selecting the respective order date, you will see that the pickup information for the order is displayed below the order tracking history.