While placing a new order from the Tide Cleaners app, you can write special instructions for our team regarding your order.
After you begin a new order, you will be directed to the Order Summary page. From the Order Summary page, select "Special Instructions."
Next, type your special instructions and then tap "SUBMIT."
You will now see that the special instructions are displayed on your Order Summary page. Tap "SELECT LOCKER" to continue on with your order placement.
Comforters and household items like rugs cannot be processed at the wash and fold rate. Please be sure to check out the pricing list in the app for the standard processing rates for these items.