While placing a new order from the Tide Cleaners app, you can write special instructions for our team regarding your order.
After you begin a new order, you will be directed to the Order Summary page. From the Order Summary page, select Special Instructions.
Next, type your special instructions and then tap SUBMIT.
You will now see that the special instructions are displayed on your Order Summary page. Tap SELECT LOCKER to continue with submitting your pickup request.
Comforters and household items like rugs cannot be processed at the wash-and-fold rate. Please check out the pricing list in the Tide Cleaners Lockers app for the standard processing rates for these items.