How do I request additional services in the My Laundry app?

Additional services can be requested when placing new locker or concierge orders from the Tide Cleaners app. 

Before entering your locker number, tap "Additional Services" to request leather cleaning, shoe services, or alterations.


Select leather cleaning, shoe services, or alterations


Then, select the specific service you are requesting.

Note: you will not be prompted to select a specific service for leather orders.


Next, add the instructions that you would like our team to follow and then select "SUBMIT."


You will then be redirected to the Order Summary page, where you can proceed with your order by selecting a locker.


Our team will handle the rest! 

How do I place my first order?

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