How do I cancel an order if I already placed my items inside a Tide Cleaners locker?

Before your order has been picked up, you can follow the instructions below to cancel your order. 

Open the Tide Cleaners app and tap "View Order" on the card associated with your pickup request.


Next, tap "Cancel Order" and confirm your cancellation by selecting "YES."



If our drivers have already retrieved your order from your service location, please let us know that you would like your order to be canceled as soon as possible. We will be happy to contact our plant to request that your order is delivered back to you unprocessed with no associated charges.


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