How do I cancel an order if I already placed my items into the Tide Cleaners box?

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If you decide to cancel your order after placing your items into a Tide Cleaners box, you can retrieve your order before our drivers are on site by entering the four-digit code you used to lock the claimed box. Please reach out to us as well so we can remove the order from your account.

If our drivers were on site and retrieved your order before you were able to remove your items from the box, please reach out to us as soon as possible so we can contact our plant and have your order delivered back to you unprocessed. Please note, we cannot guarantee that your items will be returned the same or next day.

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