How to lock the box

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Once you place your items into a Tide Cleaners box, follow the below steps depending on the type of boxes located in your building. 

No need to remember the four-digit code used to lock the box, our drivers have a master key to retrieve all orders, and a new code and box number will be sent via text message or email once your order is ready for pickup.

If your location has boxes with the 'Digilock' handle, please follow the below steps:

  1. Shut the door of the box and enter any four-digit code into the keypad. 

  2. Turn the silver knob counterclockwise.

  3. Pull the silver knob towards you to confirm the box is securely locked.

If your location has boxes with the 'ZEPHYR' handle, please follow the below steps:

  1. Shut the door of the box and enter any four-digit code into the keypad. 

  2. Press the middle button that says "ZEPHYR" on the handle.

  3. Pull the handle towards you to confirm the box is securely locked.

How to retrieve your order from the box

 

 

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