How do I lock the locker?

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After placing your order inside a Tide Cleaners locker, follow these steps to secure the locker.


If your location has lockers with the 'Digilock' handle, please follow the steps below:

1. Shut the door of the locker and enter any four-digit code into the keypad.

2. Turn the silver knob counterclockwise.

3. Pull the silver knob towards you to confirm the locker is securely locked.


If your location has lockers with the 'ZEPHYR' handle, please follow the steps below:

1. Shut the door of the locker and enter any four-digit code into the keypad.

2. Press the middle button that says "ZEPHYR" on the handle.

3. Pull the handle towards you to confirm the locker is securely locked.

You do not need to provide us with the four-digit code used to lock the locker. Our drivers will use a master key to retrieve your order. We will provide you with a new locker number and access code in the Tide Cleaners app as soon as your clean order is available to be picked up.

 

How to retrieve your order from the locker

 

 

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