This issue likely occurred due to an assembly issue at our plant. Please use a disposalable bag when placing your next order and let us know your bag was not returned with your prior order through the special instructions section of our app. Your items will be returned in a new bag, free of charge!
Articles in this section
- Is Tide Cleaners a 24/7 dry cleaning and laundry service?
- What happens if my order is left in a box for an extended period of time?
- What is the difference between the blue and orange Tide Cleaners bags?
- Why wasn't my Tide Cleaners bag returned with my recent order?
- All boxes are full at my residence, can I still place an order?
- Can I have packages from other services delivered to a Tide Cleaners box?
- Can I request a rush delivery?
- Can I use Tide Cleaners, if your services are not in my building?
- Can my partner or roommate use my Tide Cleaners bag or vice-versa?
- Does Tide Cleaners offer Wash & Fold subscriptions?