How to retrieve your order from the locker

Follow

If you are not able to retrieve your order by following the below instructions, please reach out to us, and we'll take the next steps to reset your locker as quickly as possible.

Once you receive your order retrieval information, follow the below steps depending on the type of lockers located in your building. Please note, your order may not be delivered to the same locker chosen when you submitted your order; the code you used to lock the locker will be different as well.

If your location has lockers with the 'Digilock' handle, please follow the below steps:

1. Enter the four-digit code provided via text message or email.

2. Turn the silver knob clockwise.

3. Pull the silver knob towards you to open the locker.

If your location has lockers with the 'ZEPHYR' handle, please follow the below steps:

1. Enter the four-digit code provided via text message or email.

2. Press the middle button that says "ZEPHYR" on the handle.

3. Pull the handle towards you to open the locker.

Contact Us!

0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.