Using your Tide Cleaners bag is important to our order-tracking process.
Since each bag can only be linked to one account, your Tide Cleaners bag should only be used for orders that are intended to be picked up and processed under your account.
If an order is submitted to us in a bag that is linked to someone else's account, the order may not be picked up and could face delays. If the order is picked up, it will be added and charged to the account linked to the bag.
If you have already placed an order with someone else's bag, please contact us as soon as you can and we will make sure your order is moved to the correct account.