Placing your first order

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Thanks for choosing Tide Cleaners! Please follow the below steps to place your first order:

1. Download the Tide Cleaners app through the Apple App Store or Google Play.

2. Next, place your items in any disposable bag.

3. Place your items in any available locker. Please make sure the locker door is locked securely by entering any four-digit code in the keypad, then turning the silver knob counterclockwise or pushing the Zephyr button on the handle. If you're using our concierge service, please click here

4. Submit your order through our App by entering the locker number you chose and selecting the appropriate order type. Be sure to include any special instructions before placing your order, as well.

5. Take care of more important things - we've got you covered from here! Our drivers will be onsite to retrieve your order for cleaning, and your items will be returned to you within two days, depending on your city of residence. You’ll receive a pickup notification via text message and email, once your order is delivered.

When to expect your order

Placing your first Wash & Fold order

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