What happens if my items are damaged or lost?

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Damaged Lost
In the event any clothing of yours is damaged, please reach out to us at your earliest convenience. We do request that you send the item back to us for our Dry Cleaning specialist to inspect and determine if it can be returned to normal. If your item cannot be returned to its original state, with no hesitation, we will move forward with making things right. 
Damaged or lost items are something we never want our customers to experience, but damage can be an unfortunate part of working in the Dry Cleaning industry. We are always prepared and dedicated to making things right with our customers, and we promise to be responsive, empathetic, and, most importantly, transparent in situations like this.

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