How Do I Place a Locker Order?

1. On the app's home screen, tap 'Place Order' on the front or bottom of the screen. 

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2. Choose your cleaning type - Dry Cleaning or Wash & Fold. If you are still determining what cleaning type to choose, tap the 'I'm not sure! I want Tide Cleaners to choose' link.

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3. Next, please take a look at the pickup and delivery instructions to make sure your items will be delivered in the timeframe you need, and tap 'Got it, Continue'. 

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4. Ensure your items are in your dedicated Tide Cleaners bag. Take your bag to the locker location chosen within your account in the app. From there, place your bag inside an open locker, close it, and follow the step-by-step order-placing process within the app. 

  1. Enter the locker number of the locker you placed your items into within the app. 
  2. Secure the locker with a four-digit code to ensure your items are safe. 

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5. Review your order summary to confirm your order placement information is accurate (options to make edits if necessary), and tap 'Place Order'. 

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