How do I check the status of my order?

Truck Orders

For truck service orders, you can see the status of your recent order home screen of the Tide Cleaners app under 'Active Orders.'
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Locker Orders

You can see the status of your recent order or when your order is ready for pick, along with locker access information on the app's home screen under 'Your Active Orders'. 

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For previously delivered orders to a locker, please follow the below steps: 

1. On the app's home screen, tap the account icon at the bottom. 

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2. Tap 'Order History' under transactions. 

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3. Next, tap on the specific order under the order history you want to view the locker access information. 

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