More Information on Our Cleaning Process

Sorting clothes into three groups

Any proper laundry care has to be aware that there are three groups of laundry, not just two. We separate your clothes into three groups - darks, mediums, and whites. The extra sorting group ensures your colors stay bright and don't bleed onto other garments.

Earth-Friendly Washing

Your sorted clothes are washed with cool water (whites are washed in warm water) and Tide detergent, America's #1 Detergent for 65 years. You can't get your clothes as clean as we can, celebrate that!

Careful Drying & Weighing

We make sure your clothes are completely dry before weighing and packaging. Weighing them after the cleaning and drying process means you get your clothes at their absolute lightest weight. Dry clothes also mean you ensure fresh-smelling clothes upon delivery.

Retail Style Folding

If you are like us, you like your living quarters clean and organized. Nothing creates the tidy environment like retail-style folding. Your clothes come back impeccably folded and hand-packaged in recyclable poly wrap, ready to immediately be put away on shelves or drawers. You could actually display them.

How much is 20 lbs?

That's a great question. If you have any idea of what is average, you'd know you wear about 15-18lbs of laundry in a week. If you throw in a towel and sheets, you land at an avg of 20lbs. Keep in mind, we weigh clothes when they are dry, at their lightest weight.
The 20lb Plan is the most popular. Occasionally we have customers who dry-clean the majority of their clothes so they will use the 10lb plan for sheets and towels as a sort of linen service. Athletes or high-volume customers may use the 30lb plan. If a customer skips a week completely, they get twice their weekly amount the next time they use service. Important to note, the unused pounds from an order don't roll over to the next week. Anything over a plan's allotted poundage will be charged an overage fee. Fees vary by campus.

What doesn’t go in my Wash & Fold bag?

Things that you would want dry-cleaned or ironed/pressed will go into your dry-cleaning bag. Wool items, silk items, suits, most dresses, or your finer garments should not be put in your Wash & Fold bag.

Washing by hand

With all of the customers enrolled in our program we process an ENORMOUS volume of clothing. So, currently, we do not have the capacity to offer hand wash or hang dry service.

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