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Stores

The guest who picks up and drops off orders at their neighborhood Tide Cleaners store. Includes home deliveries and pickups.

Campus

The university-based guest that may pick up and drop off at either a Tide Cleaners attended truck spot on their campus or designated lockers in residence halls.

Lockers

The customer who picks up and drops off orders using Tide Cleaners branded lockers and the Tide Cleaners mobile app. Includes concierge deliveries and pickups.

Contact Us

Need help or have questions? Our experienced Guest Care Specialists are waiting to answer your questions and take on your laundry needs.

Tide Cleaners Tips

Account Management

  • How do I update my payment information?
  • How do I update my contact information?
  • How do I change my service location?

Order Management

  • How can I track my orders?

Payments

  • How can I view the receipt for my order?
  • How will I be charged for my orders?

Pricing & Promotions

  • How do I use promo codes?
  • How do I view your price list?

Services

  • How do I get Tide Cleaners bags?
  • Which app should I use?
  • What is dry cleaning?

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