Tide Cleaners

Have any inquiries? Here are the answers to our most frequently asked questions.

Don't feel like reading through instructions? Maybe watching one of our guided video clips is more your style.

Still, need help? Contact us through a specially prepared form, which helps us to assist you efficiently and quickly.

Just can't enough of us? Head over to our blog and read some great tips on style, clothing care and how to put your life over laundry!

Placing your first order (Concierge)
Thanks for choosing Tide Cleaners! Please follo...
Placing your first order
Thanks for choosing Tide Cleaners! Please follo...
Which order type to select
Dry Clean & Press Wash & Fold Laundered Shir...
When to expect your order
We offer a 2-day turnaround, which varies based...
How to retrieve your order from the locker
If you are not able to retrieve your order by f...
Are button-down shirts Dry Cleaned?
Usually not. There is a common misconception ab...
Are your blue bags environmentally friendly?
Our blue Tide Cleaners bags are indeed environm...
Why wasn't my Tide Cleaners bag returned with my order?
This issue likely occurred due to a sorting iss...
Is Tide Cleaners a 24/7 dry cleaning and laundry service?
We are a 24/7 accessible dry cleaning and laund...
What is the difference between the blue and orange Tide Cleaners bags?
Aside from being Tide's colors for the past 75 ...
What happens if my order is left in a box for an extended period of time?
We understand life happens, so we'll send you a...

Knowledgebase