Tide Cleaners

Have any inquiries? Here are the answers to our most frequently asked questions.

Don't feel like reading through instructions? Maybe watching one of our guided video clips is more your style.

Still, need help? Contact us through a specially prepared form, which helps us to assist you efficiently and quickly.

Just can't enough of us? Head over to our blog and read some great tips on style, clothing care and how to put your life over laundry!

Placing your first order (Concierge)
We want to thank you for choosing Tide Cleaners...
Placing your first order
We want to thank you for choosing Tide Cleaners...
Which order type to select
Dry Clean & Press Wash & Fold Launde...
When to expect your order
We offer a 2-day turnaround, which varies based...
How to retrieve your order from the box
Once you receive your order retrieval informati...
Are button-down shirts Dry Cleaned?
Usually not. There is a common misconception ab...
Are your blue bags environmentally friendly?
Yes, our blue Tide Cleaners bags are environmen...
Why wasn't my Tide Cleaners bag returned with my recent order?
This issue likely occurred due to an assembly i...
Is Tide Cleaners a 24/7 dry cleaning and laundry service?
We are a 24/7 accessible dry cleaning and laund...
What is the difference between the blue and orange Tide Cleaners bags?
Aside from being Tide's colors for the past 75 ...
What happens if my order is left in a box for an extended period of time?
We understand life happens, so we'll send you a...

Knowledgebase